Certificate Program in Digital Transformation for Human Resource Management

  • Onsite
  • Intakes: Jan, Apr, Jul, Oct

The Certificate in Digital Transformation for Human Resource Management is a 48-hour program for non-technical HR professionals to harness digital tools, AI, and automation. It covers digital HR trends like data analytics, chatbots, and AI-driven decision-making to enhance efficiency and employee engagement. Through hands-on workshops and case studies, participants gain the skills to lead digital transformation in their organizations.

Course Description

The Certificate in Digital Transformation for Account Management is designed to empower accounting professionals with the knowledge and tools to transition to modern, automated, and data-driven accounting practices. This program integrates the latest advancements in technology with traditional accounting processes to enhance efficiency, accuracy, and compliance. Participants will gain hands-on experience with accounting software, automation tools, and digital workflows to meet the demands of a rapidly evolving business landscape.

By the end of the course, participants will be able to:

  1. Understand the principles and benefits of digital transformation in HR.
  2. Identify HR-related challenges using evidence-based problem-solving approaches.
  3. Collect, manage, and analyze people’s data ethically and effectively.
  4. Apply data visualization and analytics to enhance HR decision-making.
  5. Utilize AI and chatbots to automate HR tasks such as recruitment, onboarding, and employee support.
  6. Implement and adapt emerging HR tools like HRIS, ATS, and LMS for various HR functions.
  7. Drive employee engagement using digital communication and feedback tools.
  8. Manage organizational change and foster a digital-first mindset in HR teams.
  9. Address cybersecurity and data privacy concerns in HR management.
  10. Design and present a comprehensive digital HR strategy incorporating innovative technologies.

  • This course is ideal for:

    1. HR Professionals – HR managers, recruiters, and learning & development specialists seeking to modernize their skills.
    2. Non-Technical Personnel – HR professionals with little or no technical background who want to integrate digital tools into their workflows.
    3. Business Leaders – Managers and team leaders aiming to understand the impact of digital transformation on workforce management.
    4. Small Business Owners – Entrepreneurs looking to implement digital HR solutions in their organizations.
    5. Career Changers – Individuals transitioning into HR roles who want to gain a competitive edge with digital skills.
Module 1: Introduction to Digital Transformation in HR
  • Topics:
    • What is digital transformation in HR?
    • Benefits and importance of digitizing HR functions.
    • Overview of key trends: AI, automation, and digital tools in HR.
    Activities:
    • Class Activity (Group Work): Discuss examples of digital HR transformations in different industries.
    • Homework: Write a 300-word reflection on how digital transformation could benefit your current HR processes.
Module 2: Understanding People Data in HR
  • Topics:
    • Types of HR data: Demographics, performance, and engagement.
    • Sources of people’s data within and outside the organization.
    • Legal and ethical considerations in collecting and managing HR data.
    Activities:
    • Class Activity (Assessment): Analyze a sample dataset to identify what types of data are included.
    • Homework: Research and list five data privacy regulations relevant to HR in your country.
Module 3: Digital Tools and Technologies for HR Professionals
  • Topics:
    • Introduction to HR software (HRIS, ATS, LMS).
    • Using beginner-friendly tools like Trello, Slack, and Google Workspace.
    • Overview of cloud-based HR systems and their applications.
    Activities:
    • Class Activity (Practical): Hands-on demonstration of Trello for task management in HR.
    Homework: Create a simple HR task board using Trello for an HR process (e.g., recruitment or training).
Module 4: Leveraging Chatbots for HR Efficiency
  • Topics:
    • Role of chatbots in recruitment, onboarding, and employee support.
    • Examples of HR chatbot tools (e.g., Tidio, Landbot).
    • Hands-on session: Designing a simple chatbot workflow for HR tasks.
    Activities:
    • Class Activity (Practical): Design a chatbot workflow for answering FAQs.
    • Homework: Refine your chatbot and document its step-by-step functionality.
Module 5: Simplifying Digital Recruitment and Onboarding
  • Topics:
    • Introduction to e-recruitment platforms (LinkedIn, Indeed).
    • Basics of AI-powered resume screening and virtual interviews.
    • Automating onboarding processes for an enhanced employee experience.
    Activities:
    • Class Activity (Group Work): Compare two e-recruitment platforms and share insights.
    • Homework: Draft a digital onboarding checklist for your organization.
Module 6: Enhancing Employee Engagement with Digital Tools
  • Topics:
    • Digital communication tools (e.g., Slack, Microsoft Teams).
    • AI-driven feedback systems to boost employee engagement.
    • Gamification techniques for improving workplace morale and productivity.
    Activities:
    • Class Activity (Assessment): Create a communication strategy using Slack or Teams.
    Homework: Identify three ways to gamify employee engagement in your workplace.
Module 7: Data Analytics for HR Success
  • Topics:
    • Introduction to HR analytics and its practical applications.
    • Tools for visualizing HR data (e.g., Microsoft Excel, Google Data Studio).
    • Basic statistical analysis techniques for interpreting HR data.
    Activities:
    • Class Activity (Practical): Create a sample HR data report using Excel.
    • Homework: Analyze a small dataset and write a short report on key insights.
Module 8: Automating HR Functions with AI and Machine Learning
  • Topics:
    • Overview of AI and machine learning in HR.
    • Applications of AI for recruitment, performance tracking, and workforce analytics.
    • Examples of HR automation tools and their benefits.
    Activities:
    • Class Activity (Practical): Explore AI tools for recruitment, such as resume screening software.
    Homework: Create a list of tasks in your HR process that could be automated using AI.
Module 9: Managing Cybersecurity and Data Privacy in HR
  • Topics:
    • Importance of protecting HR data in a digital ecosystem.
    • Cybersecurity basics for non-technical HR professionals.
    • Compliance with GDPR and other local data privacy regulations.
    Activities:
    • Class Activity (Assessment): Case study discussion on a data breach scenario in HR.
    Homework: Draft a data privacy checklist for your organization’s HR team.
Module 10: Performance Management Using Workforce Analytics
  • Topics:
    • Digital tools for tracking employee performance and appraisals.
    • Workforce analytics for data-driven decision-making.
    • Real-world examples of data-driven performance strategies.
    Activities:
    • Class Activity (Practical): Use a sample dataset to analyze employee performance trends.
    • Homework: Write a brief performance management strategy using digital tools.
Module 11: Driving Organizational Change in Digital HR Transformation
  • Topics:
    • Understanding resistance to digital changes in HR.
    • Strategies to build trust and gain stakeholder adoption.
    • Fostering a digital-first mindset among HR teams and employees.
    Activities:
    • Class Activity (Group Work): Role-play stakeholder discussions to address resistance to digital HR.
    • Homework: Develop a communication plan to introduce a new digital HR tool in your workplace.
Module 12: Capstone Project: Building a Digital HR Strategy
  • Topics:
    • Group project: Developing a strategic plan for digital HR transformation.
    • Practical workshop: Implementing a chatbot for an HR task (recruitment, onboarding, or employee support).
    • Final presentation: Showcasing a comprehensive digital HR strategy integrating AI, automation, and analytics.
    Activities:
    • Class Activity (Group Work): Work on a strategic plan and chatbot implementation.
    Homework: Finalize your group project, prepare the presentation, and submit a written report.

The delivery method is Online and Onsite

For students joining online, it is mandatory to have access to a personal computer.

Sinhala and Simple English

3 Months | 48 Hours
2 Hours | 2 Days per week
Online and Onsite
Rs 36,000/=

Full course fee is Rs 48,000/=, but the fee will be with a 25% discount.

Rs 12,000/= X 3 monthly installments

How to Apply

  • You Apply

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

  • We Connect

After you submit your application, an admissions representative will contact you and will help you to complete the process.

  • You Get Ready

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

How To Apply

Your Application

Tell us a little about yourself and we’ll help with the rest. Our convenient online application tool only takes 10 minutes to complete.

Our Response

After you submit your application, an admissions representative will contact you and will help you to complete the process.

Your Journey

Once you’ve completed your application and connected with an admissions representative, you’re ready to create your schedule.

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